Your AI is only as smart as the information it has access to—now you can change that.
With Add Product Catalog, you can upload documents, connect external data sources, or embed context directly into your workflows to make your agents smarter, more relevant, and deeply personalized.
Whether you’re building internal tools, automating support, or summarizing complex documents—this feature helps your AI agents understand the bigger picture.
Why Add Knowledge?
Give your agents memory — power them with product manuals, FAQs, client data, or research notes
Summarize & analyze long PDFs, transcripts, or legal documents
Personalize responses based on internal knowledge or customer-specific files
Extract insights from structured and unstructured content
Supported Knowledge Sources
| Source Type | Examples |
|---|---|
| File Uploads | PDF, DOCX, TXT, CSV (e.g., contracts, meeting notes, transcripts) |
| Custom Text | Manually added content blocks with contextual info |
| Embedded Data (coming soon) | Link to internal databases or public knowledge bases |
| External URLs (beta) | Fetch and summarize web content (docs, blogs, changelogs, etc.) |
Use Cases
- Customer Support: Upload an internal help doc so the AI can answer based on company-specific policies
- Legal Ops: Parse long-form contracts and return risk summaries or action items
- Sales: Equip agents with product battlecards, client details, and outreach history
- HR: Analyze resumes against job descriptions stored in your knowledge base
How to Use It:
- In your workflow, open an AI Agent block
- Click “Edit Agent” and upload or paste your content
- The LLM will now reference that information in every response
- Test and iterate using custom inputs
Combine this with dynamic prompts to create hyper-personalized agents that know exactly what your business does.