✍️ 7. Edit Agent Prompts for Real Jobs

Your AI agents can now do more than just respond—they can think, act, and communicate like real teammates. With Editable Prompts, you have full control over how your agents behave, speak, and perform in specific roles.

Whether you’re building for sales, support, legal, or content — custom prompts = custom personas.

:performing_arts: Create Role-Based AI Agents That Can:

Role Example Prompt Behavior
:headphone: Customer Support Agent Answer common customer queries, resolve complaints politely, and escalate only when needed.
:envelope_with_arrow: Email Copywriter Write engaging, conversion-focused emails based on product info, customer tone, and stage in the funnel.
:briefcase: Recruiter Screen resumes, match candidates to job roles, and generate professional follow-up messages.
:bookmark_tabs: Legal Reviewer Read contracts and highlight risks, clauses, or required revisions based on company policy.
:chart_increasing: Sales Assistant Analyze lead intent and write personalized outbound messages with product positioning.
:brain: Internal Knowledge Bot Provide fast answers based on internal docs, policies, or procedures.
:memo: Content Editor Rewrite content to match tone, fix grammar, and keep messages on-brand.

:hammer_and_wrench: Prompt Editing Features:

  • :brain: System Prompt: Define the agent’s role, tone, and expertise
  • :speaking_head: Example Instructions: Guide the agent with specific scenarios
  • :counterclockwise_arrows_button: Dynamic Variables: Insert user input, data from earlier steps, or knowledge sources
  • :globe_showing_europe_africa: Multi-language Support: Localize your agent’s voice for any audience

:sparkles: Why This Matters:

  • Give each agent a clear, defined role
  • Match your brand voice across workflows
  • Create specialized flows for support, sales, HR, and operations
  • Cut down on human handoffs—AI handles more, smarter

:puzzle_piece: Pro Tip: Pair editable prompts with the Add Knowledge feature to give your agents deeper context and make them even more useful in real business tasks.